WINGMALL PRIVACY POLICY

Last Updated: 15 September, 2026

IT IS IMPORTANT THAT YOU READ CAREFULLY AND UNDERSTAND THE FOLLOWING DATA PRIVACY POLICY OF WING BEFORE YOU DECIDE TO DISCLOSE ANY DATA TO WING.

Introduction

Wing Market Co., Ltd. ("Wing," "we," "us," or "our") understands that your privacy is important to us. We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy explains how Wing collects and manages your data/information when you interact with Wing, whether through direct or indirect channels. You acknowledge that you have read this Privacy Policy prior to interacting with Wing in any capacity.

Your access to, and continued interaction with, Wing constitutes your acceptance of this Privacy Policy.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you to any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will take effect immediately upon posting of the updated Privacy Policy on the Wingmall Website and other applicable channels, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of any updates. By continuing to use the Wingmall Website after any revised Privacy Policy is posted, you will be deemed to have been made aware of, and to have accepted, such changes.

What Information Do We Collect?

Personal Information

We collect certain information that you voluntarily provide to us, including your name, billing address, shipping address, and payment information (including, but not limited to, your email address and phone number), when you register on or access the Wingmall Website, or when you participate in activities related to the Wingmall Website, such as online chat and message boards.

Third-Party Data

If you connect your account to a third party's platform and grant the Wingmall Website permission to access your information, we may collect information from that third party, such as personal information about you or your network of friends.

Device Information

When you visit the Wingmall Website, our system automatically collects certain data about your device, including, but not limited to, information about your web browser, IP address, time zone, and certain cookies installed on your device.

Additionally, as you browse the Wingmall Website, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Wingmall Website, and information about how you interact with the Wingmall Website.

Financial Data

We may also collect financial information related to your payment method (e.g., credit/debit card number, card brand, and expiration date) when you make a transaction, purchase, order, return, or exchange, or request information about our services through the Wingmall Website.

How We Collect Your Data

This Privacy Policy applies to data/information we collect from you when you interact with Wing, directly or indirectly, through the following channels, or any other channels that may apply from time to time (the "Wingmall Website"):

1. Wingmall Website: We collect information when you access the Wingmall Website, sign up for the Wingmall Website, request services or products available on the Wingmall Website, perform transactions on the Wingmall Website, or undertake other activities on the Wingmall Website.
2. Events: We collect information you provide to us when participating in interactive features, contests, promotions, marketing campaigns, and other activities or events related to the Wingmall Website.
3. Third Parties: We collect data/information about you from third parties whom you have authorized to disclose such data to Wing on your behalf, for the purpose of processing transactions or accessing the Wingmall Website for your benefit.
4. Other Channels: Any other channels that may apply from time to time.

How We Use Your Data

We use your data for various purposes, including, but not limited to, the following:

1. Respond to your requests, comments, and questions, and provide customer service;
2. Monitor and analyze trends, usage, and activity to operate and improve the Wingmall Website;
3. Manage your registered account and send you notifications, notices, updates, alerts, support, and messages related to your use of Wing's or third parties' services and products, and to technical, promotional, security, and other matters;
4. Understand your needs, provide you with better service, and improve our services and products;
5. Administer, monitor, and manage on an ongoing basis the services and products provided by Wing or third parties through Wing's distribution channels;
6. Develop, deploy, manage, support, and invoice for the services and products provided by Wing or third parties through Wing's distribution channels;
7. Compile aggregate data and analysis for use internally or with third parties;
8. Create and manage your account;
9. Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Wingmall Website to you;
10. Send you emails regarding your account or orders;
11. Enable user-to-user communications;
12. Fulfill and manage purchases, orders, payments, and other transactions related to the Wingmall Website;
13. Generate a personal profile about you to make future visits to the Wingmall Website more personalized;
14. Increase the efficiency and operation of the Wingmall Website;
15. Monitor and analyze usage and trends to improve your experience with the Wingmall Website;
16. Notify you of updates to the Wingmall Website;
17. Offer new products, services, and/or recommendations to you;
18. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity;
19. Process payments and refunds;
20. Request feedback and contact you about your use of the Wingmall Website;
21. Resolve disputes and troubleshoot problems;
22. Respond to product and customer service requests;
23. Retain data for internal record-keeping in order to comply with applicable laws;
24. Carry out any other purpose for which the data was collected; and
25. Pursue other legitimate purposes.

How We Share Your Data

Without needing to obtain your consent, Wing may disclose your data as follows:

1. To our employees, officers, commercial partners, and agents, to the extent reasonably necessary for the purposes set out in this Privacy Policy;
2. To our affiliates, in which case we will require those affiliates to honor this Privacy Policy. "Affiliates" include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us;
3. To vendors, consultants, subcontractors, and other service providers who need access to such data/information to carry out operations or transactions on the Wingmall Website;
4. In response to a request for data, if we believe disclosure is required or permitted by applicable law, regulation, or legal process, or as otherwise required by applicable law, rule, or regulation;
5. In connection with any merger, acquisition, or sale of all or a portion of Wing's company assets or business to another company, or similar transactions;
6. Aggregated or de-identified information that cannot reasonably be used to identify you, which we may share with any person at Wing's discretion;
7. To government officers, in response to specific requests;
8. To regulators, in order to fulfill our disclosure obligations to the extent required by law;
9. To the competent court or dispute resolution forum, in connection with any legal proceedings or prospective legal proceedings; and
10. To any person, in order to establish, exercise, or defend our legal rights (including providing information to others for the purpose of fraud prevention).

Wing will not disclose your data/information to any third party other than for the purposes specified in this Privacy Policy, unless you provide consent for us to make such disclosure.

Third-Party Service Providers

We may share your data/information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Interactions with Other Users

If you interact with other users of the Wingmall Website, those users may see your name, profile photo, and descriptions of your activity, including invitations sent to other users, chats with other users, posts you have liked, and blogs you follow.

When you post comments, contributions, or other content to the Wingmall Website, your posts may be viewed by all users and may be publicly distributed outside the Wingmall Website in perpetuity.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security of any personal information you provide. In such an event, we will notify you promptly through the Wingmall Website or the contact information you have provided.

Policy for Children

We do not knowingly solicit information from, or market to, children under the legal age. If you become aware of any data/information we have collected from a child under the legal age, please contact us using the contact information provided below.

Contact Us

If you have any questions about this Privacy Policy or our treatment of your data/information, or if you would like to access your data/information, you may contact us at:

Company: Wing Market Co., Ltd. Tel: +855 78 311 311 Address: No. 721, Preah Monivong Blvd, Sangkat Boeung Keng Kang III, Khan Boeung Keng Kang, Phnom Penh, Kingdom of Cambodia

Governing Law and Dispute Resolution

This Privacy Policy is governed by, and construed in accordance with, the laws of the Kingdom of Cambodia.

If any dispute, controversy, or claim arises in relation to this Privacy Policy, the parties shall use all reasonable endeavors to resolve such dispute amicably. If the parties are unable to resolve the dispute amicably, either party may submit the dispute for resolution to the competent courts of Cambodia.