ការប្តូរ និងការសងប្រាក់វិញ
Return and Refund
1. Return Within 3 Days
Customers may return items within 3 days of receiving their order, provided the product is in its original condition, unused, and with all packaging intact.
2. Proof of Purchase Required
To process a return, customers must provide a valid receipt, order confirmation, or proof of purchase to verify the transaction.
3. Condition of Returned Item
All returned products must be unused, undamaged, and in their original packaging. Items that show signs of wear, damage, or missing accessories may not be eligible for a full refund or exchange.
4. Non-Returnable Items
Certain items, such as personalized products, perishable goods, and digital downloads are not eligible for return unless defective or damaged upon arrival.
5. Refund Process & Timeline
Once a return is received and inspected, refunds will be issued to the original payment method within 7–14 business days depending on bank processing times.